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Pricing Rules
How a price is worked out: base price, seasonal prices, price variables, add-ons and discounts.
How a price is worked out
The same calculation runs in the booking widget, so that customers see a price at once, and on the server. The server always works the price out again itself and never trusts the figure the widget sends.
Every price is built in this order:
Base price — the price you set for the service. With Seasonal Pricing on, a booking in your high or low season starts from that season's price instead.
Price variables — what the customer picks, such as a size or a condition. Multipliers are multiplied together.
Add-ons — a flat amount for each extra the customer ticks.
Recurring discount — the percentage off for customers who subscribe to a regular booking.
Price cap — for a service sold by the hour, the most a single booking costs.
Rounding — the total is rounded to the nearest cent.
Price variables
Set up what customers can choose in Price variables, then set what each choice costs when you edit a service on Services. A choice can multiply the price, or add or take off an amount.
Stacking Example
If SUV = 1.3x and Poor Condition = 1.5x, the combined multiplier is 1.3 x 1.5 = 1.95x. A $100 base price becomes $195.
Weekends, after hours, travel and holidays
A price does not change by itself with the day of the week, the time of day or the distance. Charge for these with a price variable the customer picks, or with Seasonal Pricing for dates.
| To charge for | Set it up as | Example |
|---|---|---|
| A weekend or after-hours visit | A price variable the customer picks | Weekend visit: +20% |
| Travel | A price variable listing your zones | Zone 2 (10 to 20 km): +$15 |
| Holidays and busy times of year | Seasonal Pricing | 20 Dec to 31 Jan: high-season price |
| Regular customers | A recurring discount on the service | Every 2 weeks: 10% off |
Seasonal prices
Open Settings > Seasonal Pricing to set your high and low season dates, then give each service a price for them. See Seasonal Pricing.
Price cap
A service sold by the hour can have an optional day rate: Most a single booking costs, in the Scheduling section of the service. Longer bookings will not cost more than this; add-ons are added on top.
Testing prices
Use the customer preview on Services and the live preview in Widget Setup. Choose price variables and add-ons to see exactly what a customer would be quoted. With Seasonal Pricing on, Prices for shows the price in each season.
Still have questions? Contact support