Help Center
Getting Started
Core Features
Payments & Analytics
Settings
Team & Scheduling
Integrations
White-Label
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Find guides, documentation, and answers to common questions about BookingMachine.
Getting Started
Core Features
Services & Pricing
Service menu, categories, price variables, and add-ons
Pricing Rules
How prices are worked out, step by step
Seasonal Pricing
High and low season dates, and a price for each
Selling by the Night and by the Hour
Stays, hourly bookings, and what customers see
Managing Bookings
Booking lifecycle, calendar, manual creation, and balance collection
Customer Management
CRM, auto-created profiles, smart tags, and customer data
Booking Policies
Deposits, cancellation rules, no-show fees, tips, and advance booking windows
Custom Fields
Custom form fields for collecting business-specific customer data
Reviews & Reputation
Review requests, verified badges, public responses, and reputation
Quotes & Invoices
Quote pipeline, invoice lifecycle, and payment tracking
Capacity and Shared Capacity
How many at a time, and services that share a space
Payments & Analytics
Settings
Emails & Sending
Auto-send quotes, invoices, receipts, and work summaries
Business Hours
Weekly hours, 24/7, timezone, and appointment-off mode
General Settings
Name, timezone, currency, logo, and brand colors
Holidays & Closures
Holidays, time off, and repeating closures
Agreements & Policies
Customer-facing agreements, waivers, and policies
Workspaces
Switch, create, and delete workspaces
Storage
Photo and video usage by plan
Activity
Business activity timeline
Team & Scheduling
Team Management
Roles, invitations, profiles, specialties, and plan limits
Auto-Assignment
Four assignment modes and widget staff selection
Availability & Time Off
Business hours, per-member overrides, holidays and closures
Multi-Location
Multiple branches with independent schedules and teams
Recurring Bookings
Recurring schedules, frequencies, and recurring discounts
Integrations
Analytics & Tracking
GA4, GTM, Facebook Pixel, and custom DOM events
Google Calendar
Two-way calendar sync and per-member calendars
WordPress Plugin
Gutenberg block, shortcode, and page builder compatibility
Wix Integration
Official Wix app with booking widget and reviews
API Reference
REST API endpoints, authentication, and rate limits
Advanced Widget Config
Multiple widgets, custom events, and Shadow DOM internals
White-Label
Your Website
Pages, sections, templates, publishing and your own domain
Website Templates
Six looks, starter photos, your brand colour
Website Domain & Search
Titles, descriptions, sitemap, structured data, your domain
Custom Domain Setup
Add book. or www., one CNAME, then SSL
Email Domain Setup
Add the DNS records on the page, then verify
Reference
Setup
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