Cleaning Services Booking Software That Books While You Clean

Upfront pricing with online scheduling is what customers now expect from a cleaning company, and it is the part most booking tools cannot do. A flat price per visit does not work because a one bedroom flat and a five bedroom house are different jobs. In BookingMachine you set a base price for each clean, then add price variables for bedrooms, bathrooms, condition, whether the oven or the inside of the windows is included, and anything else that changes the time it takes.

The customer picks their options and sees the price change as they do, so the quote is done before they have spoken to you. The duration can change too, so a deep clean on a large house blocks the hours it needs and the next slot is offered at a time you can actually make. You can still adjust on the day, but the price on the form is the price you set.

Regular cleans are the backbone of a cleaning business, and the booking system should treat them as one arrangement rather than a new booking every week. BookingMachine supports recurring bookings, so a fortnightly Wednesday morning clean is set up once and appears in the diary on schedule. A recurring discount through the pricing rules is how most cleaners reward the regulars without a separate price list.

Because the standing cleans are already in the diary, a new customer only sees the slots that are actually free, and the slot they take disappears for everyone else. Each customer has a record with their bookings, notes and tags, so you can see who is a regular, who is new and who has gone quiet, which is the information you need to keep the recurring book full.

Yes. For each service you decide whether the customer pays a deposit, pays in full at booking, or pays after the clean. The card payment is taken when they book and goes to your own Stripe account. Online payments are on the paid plans and need an approved payments application, which we review before switching them on.

Booking software that requires prepayment or a card at booking changes the shape of a cleaning week. Fewer people book a four hour deep clean and then go out, late cancellations cover some of the lost time, and nobody has to chase an invoice for a one-off. For the regulars you can keep it simpler and invoice from the dashboard once a clean is marked complete.

Once there is more than one of you, the question becomes who is where. BookingMachine lets you add team members and more than one location, each with its own hours, so the diary reflects your actual capacity rather than one calendar pretending to be three. A booking is assigned to a cleaner, and a slot that is taken is not offered again.

The customer does not see any of that complexity. They see a price, the available times and a form that asks for what you need to know, such as access, parking and pets. The booking arrives in your dashboard and your inbox, and the team can see their day without anyone forwarding messages. Notes on the customer record, such as the alarm code or the dog that needs shutting in the kitchen, travel with every clean.

When comparing scheduling software for a home service business, the things that matter are the ones that remove phone calls: a live price from the options the customer chooses, times that are genuinely available, payment at booking, and a form that works on a phone without an account. Customers never create an account with BookingMachine. They open your link or your website, pick the clean, see the price, choose a time, pay if payments are on, and get a confirmation by email.

Share the booking link on Google, Facebook and Nextdoor, print the QR code on your leaflets, or embed the form on your site with one line of code. If you do not have a site, your free website gives you a multi-page one with templates, your services and prices, your reviews and the booking form built in. The free plan has no card; deposits and online payments are on the paid plans.