BookingMachine vs Birdeye
Birdeye is a reputation and customer experience platform. Its pricing page lists reviews, business listings, social media, surveys, appointments and reminders, sold to businesses by location, with prices on request.
BookingMachine starts from the booking. Customers book and pay, and a review request goes out when the job is marked complete. If you want more reviews because you want more bookings, it gets you both from one tool at a published price. If you manage listings and reviews across many locations, Birdeye is the broader platform.
| Feature | BookingMachine | Birdeye |
|---|---|---|
| Built for | Booking and payment, with reviews built in | Reputation and customer experience across locations |
| Public pricing | Yes, with a free plan | No, pricing on request |
| Paid plans from | $18 a month | Not published |
| Review requests | Yes, sent when a job is completed | Yes |
| Photo and video reviews | Yes | Not listed on their pricing page |
| Business listings management | No | Yes |
| Appointments | Yes, with a live price for the job | Yes |
| Deposits and online payments | Yes, on paid plans | Not listed on their pricing page |
| Quotes and invoices | Yes | Not listed on their pricing page |
Birdeye details are taken from the Birdeye pricing page, checked on 11 October 2026. Plans and prices change, so confirm with Birdeye before you decide. BookingMachine prices are on our pricing page.
Choose BookingMachine if
- You want reviews to follow automatically from completed jobs.
- You also need the booking, the deposit and the invoice.
- You want to see the price before you talk to anyone, and a free plan to try.
Choose Birdeye if
- You manage reviews and listings for many locations.
- You want surveys, social media and listings in one contract.
- Bookings and payments are already handled by another system.
Questions
Is BookingMachine a review management tool?
It collects and displays reviews for your own jobs: a request goes out when a booking is completed, customers can add photos or video, and you can show the results on your website. It does not manage listings or monitor reviews across other sites.
How much does Birdeye cost?
Birdeye does not publish prices. Its pricing page asks you to request a quote based on your locations and the products you want.
Can I use both?
Yes. A business that already uses Birdeye for listings can still take bookings and deposits through BookingMachine.
Try it on your own bookings
Set up your services and prices on the free plan and see how BookingMachine handles a real booking before you pay for anything.