Frequently asked questions
Straight answers to the things people ask us most.
How do I book?
Pick the service you need, choose a date and time that suits you, and confirm. You'll get a confirmation straight away and a reminder before your appointment.
How much will it cost?
Prices are shown as you book, based on the details you give us, so you see the total before you commit. If anything changes on the day we'll agree it with you first.
Do I need to pay up front?
Some services take a small deposit to hold your slot; the balance is due when the work is done. Any deposit is shown clearly before you confirm.
Can I change or cancel my booking?
Yes — use the link in your confirmation email, or get in touch. Please give us as much notice as you can so the slot can go to someone else.
Which areas do you cover?
We're local and happy to travel. If you're not sure whether we reach you, send us your postcode and we'll tell you straight away.
Are you insured?
Yes. We carry full public liability insurance and are happy to share the details on request.
Still have a question?
Get in touch — or just book and ask us on the day.
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